An Open Letter to HP Service Centre Headquater

 

I have sent my laptop model CQ20-317TU since last Wednesday, 17th February 2010, to be look at since I suspected my power adapter has giving me such a nuisance.

The front desk girl told me that the engineers will look upon my problem and will call me at the end of the day but yet when I call Kuching HP Service Centre the very next day(Thursday, 18th February 2010) , she said there is no available engineer to look upon my laptop. Thus she said they will call me the next day.

Again on Friday, 19th February 2010, I call them again and they said there is no available engineer to look at my problem (AGAIN) and she pointed out that the whole engineers has taken their holiday in the conjunction with Chinese New Year celebration that has been celebrated last Sunday (14th February 2010) and Monday (including Tuesday which is the replacement holiday, 15 & 16th February)

It is hard for me to taken the fact that there is no available technician nor engineer to sort out my problem which is actually derived from the faulty power adapter which you can sort out in a few minutes by replacing it with another one since mine is still under warranty.

As a student, my dependency on my laptop is high and without it, i will not have the ability to do my work smoothly.

After waited for a week now, I called Kuching HP Service Centre asking the condition about my laptop and the answer that has been given really made me feel angry and mad towards HP itself.

She said that the sparepart which is the motherboard is out of stock and it would be estimated time of arrival is on the 24TH MARCH 2010!!!!!!!

It is purely insane answer for me to accept since your company has tresspassing your service policy of 5 to 10 days working and with this occuring, it has cause me more than a month!!!!

Did you know that my study life, my achievement and my final examination result depend on that notebook since I need to use it especially when I have a crucial subjects this semester!!!! And did you know how it will effect my productivity terribly!?

Did you ever think of that!!!?

I ought your company to do something on this because you are jeopardizing my future here since all my data, all my notes are in that notebook.

You can call the Kuching Service Centre for futher explaination by their number which you guys I believe that you have it, 082-349808.

Please ask them to check my record under my name Muhamad Rahman Sallehin and using my phone number as their reference which is 014-5907431.

Dear HP Customer Care Team, my future of success is in your hand right now and you ought to do something about it ASAP!

Trouble Is A Friend

Ever wonder why we are surround by the stuff that create the word "BUSY"?
Currently, that is the most hate word I ever want to heard from people and myself.
Due to that, I hardly have the time for myself and hardly have the time for my study despite the passion to upgrade myself in the academic lane.

It is quite weird on how sometimes I just sitting there, around somewhere and perhaps alone, within barely around five minutes there would be a people or a group of people that would approach me to seek my help because they have some sort of trouble either it's theoretically, technically or even academically.

It is not that I do not want to help them but there's MPP to help you plus the people who approach me are not juniors either. It is hard for me to say "no" since I'm not that typical guy which can deny people's request easily. I think I got it from my mum's blood.

I do still have my own problem to settle. For example, my course registration that I has not made yet since my credit hours already over exceed and my programme leader hasn't drop my economy subject. There is also the crisis of food allowance since UiTM is currently are being choosy for the people that they give it to.

Plus, the dedication of mine which want to settle down and do not involve in the Venusian arts attitude but somehow people around my circle aren't that confide in my to do it. Yet, I have to restrain all the force of seduction from the girls and let me tell you, it's hard for me as a boy.

And I found this song. (Click the tittle to download)

Lenka - Trouble Is A Friend

Trouble will find you
No matter where you go
Oh, oh
No matter if you're fast
No matter if you're slow
Oh, oh

The eye of the storm
wanna cry in the morn
Oh, oh
You're fine for a while
But you start
To lose control

He's there in the dark
He's there in my heart
He waits in the wings
he's gotta play a part
Trouble is a friend
Yeah
Trouble
Is a friend of mine
Ahh

Trouble is a friend
But trouble is a foe
Oh, oh
And no matter
What I feed him
He always seems to grow
Oh, oh
He sees what I see
And he knows
What I know
Oh, oh
So don't forget
As you ease
On down my road

He's there in the dark
He's there in my heart
He waits in the wings
He's gotta play a part
Trouble is a friend
Yeah
Trouble
Is a friend of mine
So don't be alarmed
If he takes you
By the arm
I won't let him win
But I'm a sucker for his charm
For his charm
Trouble is a friend
Yeah
Trouble
Is a friend of mine
Ahh

How I hate the way
He makes me feel
And how I try
To make him leave
I try
Oh, oh, I try

But he's there in the dark
He's there in my heart
He waits in the wings
He's gotta play a part
Trouble is a friend
Yeah
Trouble
Is a friend of mine
So don't be alarmed
If he takes you
By the arm
I won't let him win
But I'm a sucker for his charm
For his charm
Trouble is a friend
Yeah
Trouble
Is a friend of mine
Ahh

Ooh
Ahh
Ooh

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Finally, it makes me feel okay.

Unsatisfied

Hear ye hear ye!!!!
UiTM Sarawak has disable the server that gives the DNS and WINS address for your wifi!!!
Hence ALL students can't surf the internet due to that fuckin' stuff!!!
It has happened last year; also during the mid-year exam.

What I will do?
I'll go to the IT unit and ask them what is wrong.
If they come up with a stupid answer, I'll do something about it.
EVEN IF I HAVE TO PUT MY SKILLS ON THE LINE!!!

FOR THE SAKE OF FRIENDSTER, MYSPACE, FACEBOOK, BLOGGING ETC.

P/S: Yes Stiff, it is also for the sake of MOB WARS.